Possible Cause
You are using a lower version of Internet Explorer (IE) or other unsupported browsers
Workaround
- Try using the latest version of any of these browsers:
- Google Chrome
- Microsoft Edge
- Firefox
- Check with your local IT Team and whitelist the below:
- *.refinitiv.net
- *.refinitiv.com
- *thomsonreuters.net
- API: auth-lib.tr-api-services.net